Black Monday

Are most of your days feeling like “Black Monday”? No, not the Dublin massacre of 1209 “Black Monday”, but rather, the October 19, 1987, “Black Monday”, when stock markets around the world crashed. After the markets crashed, top news could be found interviewing some of the most brilliant economic minds of the time trying to answer the question as to why the markets fell. Would you believe that the most common answer was, “they are falling because they are falling”.

Momentum is a fascinating thing. Your Quick Lube – Fast Lube – Auto Care facility may not be busy because you are not busy. Momentum is needed.

Have you ever noticed how most animals travel in groups? People are no different for they also travel in groups. When I was 18, I managed a 700 sq ft retail shop, located on the upper tier, of a mall in Dallas, TX. When I was not busy, I would walk out front of the shop to check to see where the various groups of people were. I would eventually be joined by personal from other shops, which in turn would form a group of people. Now there was a group of people visible to the groups below. Sure enough, the groups of people from below would make their way to us. This cycle occurred all the time during non-seasonal sales periods.

Vehicles passing your shop may see no signs of life at all! Drive your vehicle or an employee’s vehicle inside to an empty bay and lift the hood. Check the tires, wash the windows, and wipe down the engine if necessary. DO NOT STAND IN AN EMPTY BAY, IN A GROUP, LOOKING TOWARD THE STREET; drivers will think they are prey and keep on driving. Always appear to be busy, or better yet, STAY BUSY.